RETURN TO ASSISTANCE

My handwriting is not reflected on the Moleskine Notes app.

Check the power of the pen.
Check that the LED lamp on the pen is green.
If there are foreign substances on the glass location under the pen nib, gently remove it with a cotton swab.
For offline content, connect the pen to the app and send the pen data.

Was this answer helpful?
Product Support - Smart Writing System

Didn't find what you were looking for? Contact us:

Didn't find what you were looking for? Contact us:
Email
Write as an email about the issue you're facing.
We will get back to you as soon as we can
Contact us