How does the warranty work?

Please find the warranty here:
https://www.moleskine.com/on/demandware.static/-/Library-Sites-MoleskineSharedLibrary/default/ dwbe893d20/pdf/2WARRSMPEN04_Warranty_8no_10%20lang.pdf

At Moleskine, we want to make sure you get the most from your Smart Writing Set. You can reach us using the Support section on our website. The FAQ section can be accessed here:
https://www.moleskine.com/faq/

If you have any inquiries regarding your purchase, the return process or defects, please contact us via: https://www.moleskine.com/contact-us

For technical questions not solved by reading our FAQs, please do not hesitate to contact us: notesapp@moleskine.com.